FAQ's

How much ashes do you need?

A small amount, one teaspoonful of ashes per order.

 

How do I get the ashes to you?

We provide Ordering Packs which contain everything you need to place an order including a ring sizer, secure bag for the ashes and a prepaid return envelope to send your order to us. You can request an ordering pack here

 

How long does the process take?

Your order will be completed within 4-6 weeks from receipt of your order.

 

How durable is the jewellery? Can I wear it all the time?

Ashes into Glass ® jewellery is made to be worn and to last. The glass is toughened and is almost diamond-hard. The metal part of your jewellery will wear, like all precious metal jewellery.

 

Do you offer a guarantee?

All Ashes into Glass ® jewellery carries a lifetime guarantee against manufacturing fault. Please refer to our Terms & Conditions for more information.

 

Can I see my jewellery being made? 

We offer viewing days where you can visit our workshop and see your items being made. Our viewing days are on Saturdays and by appointment only, to arrange an appointment please call us on 01268 293000

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