Help Form

To help us provide you with a better service, please complete the following form.

Before submitting a query please refer to our Terms & Conditions.

  • This can be found on your Order Confirmation or Certificate of Authenticity
  • (eg. Halo Signet Ring, Gold Metal, Ruby Glass)
  • Please include a photo that highlights the issue where possible.
  • Max. file size: 50 MB.
  • This field is for validation purposes and should be left unchanged.

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